Client Partner

Location -Paris/ Nice/ Madrid/Toulouse

Company Introduction

Our client is an innovative joint venture between InterGlobe Enterprises and the Assago Group, dedicated to transforming businesses into AI-native enterprises. By seamlessly integrating generative AI technologies, our client empowers organisations to reinvent and optimise their operations, unlocking new levels of productivity and profitability.

Solutions

• Custom IT Solutions
  Tailored AI Pod-led services are designed to address complex digital transformation challenges, ensuring swift and scalable implementation.

• AI-Led Products & Platforms
  Industry-specific products leveraging deep expertise and pioneering AI technologies to address unique sector challenges and opportunities.

• Data Intelligence Solutions
  Advanced analytics and machine learning techniques that transform complex datasets into actionable insights, enhancing decision-making and operational efficiency.

• AI-Led Customer Experience
  AI-driven solutions that revolutionise customer engagement, delivering personalised, efficient, and scalable services to enhance satisfaction and loyalty.

Position Overview

We are seeking a dynamic and experienced Client Partner to join our team. The ideal candidate will serve as the primary liaison between our organisation and our client(s), ensuring their needs are met while driving mutual success. This role combines business development, strategic thinking, and relationship management to foster long-term partnerships.

Key Responsibilities

Revenue and Growth

• Responsible for growing account revenue YoY at profitable margins.

Client Relationship Management

• Build and maintain strong relationships with key client stakeholders.

• Understand client goals and objectives, ensuring alignment with our services.

• Act as the primary point of contact for client inquiries and concerns.

• Experience managing clients in the transportation and logistics space.

Strategic Planning

• Develop and execute strategic account plans to drive growth and retention.

• Identify opportunities for upselling and cross-selling our services to existing clients.

• Conduct regular business reviews to assess performance and identify areas for improvement.

Collaboration

• Work closely with internal teams (sales, marketing, product) to ensure client needs are met.

• Facilitate communication between clients and internal stakeholders to address issues and deliver solutions.

• Collaborate on developing tailored proposals and presentations for clients.

Market Insights

• Stay informed about industry trends, market conditions, and competitor activities.

• Provide feedback to internal teams based on client interactions and market observations.

Performance Tracking

• Monitor client satisfaction and performance metrics, implementing strategies to improve as needed.

• Prepare and present reports on account status and growth opportunities to senior management.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.

• Extensive years of experience in client management, account management, and business development.

• Strong understanding of Travel, Transportation, Logistics, Hospitality (TTLH) sector.

• Excellent communication, negotiation, and interpersonal skills.

• Proven ability to build and maintain relationships with C-level executives.

• Strong analytical and problem-solving abilities.

What We Offer

• Competitive salary and performance-based bonuses.

• Comprehensive benefits package.

• Opportunities for professional development and career advancement.

• A collaborative and innovative work environment.

If you are passionate about driving client success and want to make a significant impact in a growing organisation, we would love to hear from you!